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Herrell’s Ice Cream in Northampton Wins Spectrum Award for Outstanding Customer Service

by Alice

NORTHAMPTON, Mass. (WWLP) — Herrell’s Ice Cream in Northampton has been awarded the prestigious Spectrum Award for 2024, recognizing its exceptional customer service and significant contribution to the local community.

The Spectrum Award, presented annually by City Beat News, is based on extensive data collection from local blogs, social media, and customer reviews to identify the businesses most favored by consumers in the area.

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Founded in 1980, Herrell’s Ice Cream has built a reputation for quality and sustainability, offering over 400 ice cream flavors, including dairy-free options under its “No-Moo” brand. The company has also committed to using ingredients sourced through sustainable farming practices.

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Judy Herrell, President of Herrell’s Ice Cream, expressed her gratitude for the recognition, stating, “I am humbled and honored, and very excited for Herrell’s Ice Cream to be recognized. Receiving this award is an amazing testament to our fantastic staff who truly go above and beyond for our customers.”

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The Spectrum Award highlights Herrell’s ongoing dedication to both quality service and community engagement, further solidifying its position as a beloved local institution.

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