A Bengaluru doctor recently took to X (formerly Twitter) to voice her dissatisfaction after discovering an “oily frothy liquid” in the Amul ice cream she ordered from the ecommerce platform Zepto.
In her post, the doctor questioned the ingredients used by Amul and suggested that Zepto’s store might not have kept its freezer powered on, leading to the issue.
“Wonder what Amul is adding to their ice creams these days. Ordered Amul vanilla gold from @ZeptoNow and opened it instantly. An oily frothy liquid has separated out. Gross stuff. Also, this Zepto store isn’t keeping its freezer powered on for sure,” she wrote.
Zepto responded to her complaint by expressing regret for the inconvenience and requested her to share her registered contact details for further assistance.
